Returns & Exchanges

We want you to be completely satisfied with your Finery London purchase, which is why we offer a 28-day return window for all unworn items with original tags attached. Please ensure garments are returned in their original packaging to guarantee a full refund to your original payment method.

Return Process

• 1.
  Register Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Carefully place the items and the completed return form inside the original shipping box or a secure alternative.

• 3.
  Label and Post

  Download and print your prepaid shipping label from the portal, attach it to the parcel, and drop it off at any authorized collection point.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned goods, your refund will be processed within 5-10 business days.